Good day!
We have some problems with Customer Portal. Our requests were delete. And now if our customer has writed us request. He doesn't see it on Customer Portal.
What's wrong?
Please, help us. Thanks.
Hi Katerina, can you please raise a ticket with Support so our team can help you?
Cheers, Christine
Are you sure the permissions haven't changed? Since it is a Cloud instance, I suggest raising a request with Atlassian for support.
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