Some problems have arisen after an upgrade

Good day!

We have some problems with Customer Portal. Our requests were delete. And now if our customer has writed us request. He doesn't see it on Customer Portal.

What's wrong?

 

Please, help us. Thanks.

2 answers

0 votes

Are you sure the permissions haven't changed? Since it is a Cloud instance, I suggest raising a request with Atlassian for support.

0 votes

Hi Katerina, can you please raise a ticket with Support so our team can help you?

Cheers, Christine

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