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Some issues in the Saved Filter will not be shown on the board. View unmapped statuses which contain

We have multiple products/projects and I want to use a single sprint to manage development of multiple products by a single development team. The dev team members will develop across the various products on any given sprint.

To accomplish this I created a new project where the backlog is based on a custom issue filter. Using the same issue scheme and workflow scheme as the other projects, I only see a small subset (56 out of 8,000) of all the issues that I can see in the filter outside the project. 

When I go to the board settings, under filter I see the message: 

Some issues in the Saved Filter will not be shown on the board. View unmapped statuses which contain these issues.

If I click on the link in the message, I land on a sprint page which I fail to see a list of "unmapped statuses".

I've scoured the community databases and knowledge base I can't seem to find any helpful information on this.

 I need help on how to rectify this situation but please let me know if I'm taking the wrong approach.

2 answers

1 accepted

6 votes
Answer accepted

I figured this out. The link to "View unmapped statuses which contain these issues" was throwing me off. I finally found the documentation that answered my questions (https://confluence.atlassian.com/jirasoftwarecloud/using-your-scrum-backlog-764478062.html).

I went to the COLUMNS section in Board Settings and simply used drag-and-drop to move the statuses into the appropriate columns. Once I "classified" each status, all the issues from each project appeared in my project.

Thanks - I wasted way too much time in fixing this. 

Thank you so much, this really threw me off as well.

Thanks, I was very puzzled as well.

To fix your issue, go to COLUMNS section in Board Settings, drag-and-drop your item with a warning to Unmapped Statuses column.

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