I've migrated from 3.x to the latest JIRA version. When copying over attachments there was a network error, so only half of the attachments were copied. All those attachments show perfectly fine.
I then copied over the missed attachments and reindexed - unfortunately the attachments don't show. The links are still there but when I click one, I get a 404 and the message that the attachment wasn't found:
Attachment /13339/screenshot.jpg was not found Could not find what you were looking for. Maybe you should raise an issue. JIRA home
So (background) reindexing doesn't work. I can't lock JIRA to do the other indexing, but that doesn't make a difference anyway, does it?
What can I do to get the attachments reattached?
In fact, during this process, you migrated to a 4.x version before the latest one, correct? In JIRA 4.4.x, the attachments name changed, that's why the new instance can't recognize the files from your 3.x.
I can see two options here:
Hope that helps.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot