I've migrated from 3.x to the latest JIRA version. When copying over attachments there was a network error, so only half of the attachments were copied. All those attachments show perfectly fine.
I then copied over the missed attachments and reindexed - unfortunately the attachments don't show. The links are still there but when I click one, I get a 404 and the message that the attachment wasn't found:
Attachment /13339/screenshot.jpg was not found Could not find what you were looking for. Maybe you should raise an issue. JIRA home
So (background) reindexing doesn't work. I can't lock JIRA to do the other indexing, but that doesn't make a difference anyway, does it?
What can I do to get the attachments reattached?
In fact, during this process, you migrated to a 4.x version before the latest one, correct? In JIRA 4.4.x, the attachments name changed, that's why the new instance can't recognize the files from your 3.x.
I can see two options here:
Hope that helps.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG