Some JIRA API down? I can't change "People" settings for my project

I can manage my project now but can't seem to change People. I can change workflow, screens, permissions, even delete project... but when I click on People in the left navigation panel the main area keeps spinning and nothing (users / roles) load. I can't "Add People" either.

When I inspect the page it shows some 500 error for some API calls.


I can't be the only one?

2 answers

1 accepted

Accepted Answer
1 vote

Hi Luan,


A fix for the bug has been rolled out about 3 hours ago. We've monitored it and everything's now working as expected.


Shakiru Ayanloye| Atlassian Cloud Support 

3 votes

Hi Luan,

We currently have an ongoing incident for this. A new change was introduced to People Page that prevents the page to fully load. We're currently working to resolve this immediately.

Shakiru Ayanloye | Atlassian Cloud Suport.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

21,566 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you