Software / Service Desk / Confluence Integration?

Hey everyone.... I've been trying to look for documentation but haven't found one that describes my needs just yet.


We got Confluence installed on a set of

- 2 IBM HTTP Servers

- 2 Application Servers

- 1 MySQL + 1  MySQL Replica (both running 5.6.36


- We also have Jira Software and Service Desk running as separate instances of Tomcats on another similar set of servers... but with MySQL 5.7.18

- The databases on Software/SD are separate schemas too.

The 3 applications are running on 3 separate URLs (using different FQDN names/certs).

What I'd like to do is integrate the 3 applications so that one single username can access all 3 applications.


Is there a way to integrate the 3 applications? If different installation methods needed, please advice.

1 answer

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Hi Kevin,

Take a look at the documentation on CROWD SSO and see if that works for you:

Manage users from multiple directories - Active Directory, LDAP, Crowd - via a single admin console and control application permissions from the same place.

Take a look at the following articles for further information:

Connecting to Crowd or JIRA for User Management

Integrating Crowd with Atlassian JIRA

Integrating Crowd with Atlassian Confluence



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