Software / Service Desk / Confluence Integration?

Hey everyone.... I've been trying to look for documentation but haven't found one that describes my needs just yet.


We got Confluence installed on a set of

- 2 IBM HTTP Servers

- 2 Application Servers

- 1 MySQL + 1  MySQL Replica (both running 5.6.36


- We also have Jira Software and Service Desk running as separate instances of Tomcats on another similar set of servers... but with MySQL 5.7.18

- The databases on Software/SD are separate schemas too.

The 3 applications are running on 3 separate URLs (using different FQDN names/certs).

What I'd like to do is integrate the 3 applications so that one single username can access all 3 applications.


Is there a way to integrate the 3 applications? If different installation methods needed, please advice.

1 answer

0 vote

Hi Kevin,

Take a look at the documentation on CROWD SSO and see if that works for you:

Manage users from multiple directories - Active Directory, LDAP, Crowd - via a single admin console and control application permissions from the same place.

Take a look at the following articles for further information:

Connecting to Crowd or JIRA for User Management

Integrating Crowd with Atlassian JIRA

Integrating Crowd with Atlassian Confluence



Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,322 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot