SocketTimeoutException: connect timed out

Unfortunately no connection was possible. Review the errors below and rectify:

  • SocketTimeoutException: connect timed out

We are getting above error, form lasts few days. Earlier SMTP (Email sending) is working perfectly fine with the same setting.

we have checked the email configuring in email client & its working fine.

please find attached error log captured while sending test mail.

 

Kindly guide us to resolve the issue asap.

 

Thanks 

Pushkar 

1 answer

0 vote

Hello Pushkar,

It seems that your JIRA server is not able to reach the SMTP server in the timeout period. You can try the resolution steps listed here and if the problem persists, we recommend you to reach the Atlassian Support Portal and provide the team your application log files.

-- Arthur Gonçalves

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Meet the AUG leaders of Northern Virginia

@Rachel Wright (Jira Genie), @Billy Poggi (AUG NOVA, DC), and @Dana Jansen (Confluence Queen) are just some of the folks that lead one of the world's most active Atlassian User Group (AUG)....

118 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you