So... what happened to "attach a screenshot"?

This question is in reference to Atlassian Documentation: JIRA Software 7.0.0 release notes

So... what happened to "attach a screenshot"? It's not mentioned here but it's disappeared with the most recent release. Attaching a file requires many more steps than dropping in a screenshot so it's a sucky work-around that clutters my hard drive and damages my calm.

2 answers

0 votes

The 'Attach Screenshot' menu item has been deliberately removed to simplify the menu in favor of copy and paste, see Atlassian's status update on details:

We shipped some improvements in how attachments can be added this week and here's the new pieces we added:

  • Drag and drop functionality: Grab files from anywhere and drop them to an issue.
  • Copy and paste: You can now paste files directly to an issue too.

As part of this, we decided to remove the Attach Screenshot option to simplify the menu. But the functionality remains unchanged, i.e. you can still take screenshots with the same keyboard and then just paste on to the issue. You will get the same dialog where you can rename the screenshot.

It may help if they update the following post (dated Sept 15) as I have spend ages trying to workout what I had done wrong when I couldn't see it in the menu


Encourage explanatory screenshots 

If it's difficult to explain the entire situation in words, adding a screenshot will help clarify. Adding attachments to issues in JIRA Software is simple.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,949 views 19 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you