Smart commit transition does not post comment to the issue despite transition having a screen

I have smart commits enabled on Fisheye working with an SVN repository. The commit comment 

TEST-1 #fixed Bug 1 fixed.

does make the issue transition to the 'fixed' status but does not post a comment to the issue. Any ideas what I might be missing?


2 answers

0 vote


Has this ever worked for you?  The first thing I would do is go through the Smart Commits are not populating the JIRA comment tab article.  If that does not work I would next examine the network traffic. 

I have seen these kinds of issues when one of the network devices is dropping the REST API calls from FishEye to JIRA.  I would replicate the issue and get with the network admin to see what the traffic in the proxy and load balancer looks like to see where the traffic may be getting dropped.



Thanks for the reply. The comments go through when I use the #comment keyword in the smartcommit. It just doesn't do the same with #fixed. I am guessing that since the former is possible, the network should be fine?

Here we can provide the contact details and address of Aadhar card recruitment and more latest govt jobs notification follow our site we inform and update everything about jobs information Aadhar card recruitment 2017

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,310 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot