Smart Commit integration not working

I have successfuly "linked" gitHub with our Jira Software Server via DVCS. However commits are not been analized by Jira. For example:

Jira ticket name: DEMO-2023

And log commit wiht the following message:

DEMO-2023 #close

 

Should close the ticket DEMO-2023, but it is not!

I have followed the following documentation ( which is confusing as hell)

processing-jira-software-issues-with-smart-commit-messages

enable-smart-commits

connect-jira-cloud-to-github

also I am aware of this problem:

JSWSERVER-14228

 

I am also aware that smart commit is case sensetive.

 

ps: Atlassian should spend sometime re-organising your documentation is WAY too confusing.

 

 

I can see a list of all my repos in jira DVCS

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