Slow loading or nothing loads on both Confluence and JIra

Alisa Glembotski May 3, 2022

I see outage issues but what I'm experiencing is not reported in the issues. It says only searches and user mentions. I can't even load any pages for Jira or Confluence. Already restarted both the computer and the browser; cleared cache. 

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Thiago Masutti
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 3, 2022

Hi @Alisa Glembotski 
I hope you are well.

Do you know if your company uses Atlassian Cloud or self-hosted products?

If the Confluence/Jira URL is something like company.atlassian.net, then you are on the Cloud environment.
Otherwise it might be self-hosted and not impacted by what we have reported in https://status.atlassian.com/ .

 

For both, talk to your Atlassian administrators so they can work with you on these issues.

Kind regards,
Thiago Masutti

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