Slow loading of batch.js file

Hi Guys

We upgraded JIRA to 6.3.10 on our test instance.

And we observe that intermittently performance issue. It takes around 30-50 sec just to load the issue. (Note: This is also replicable on 6.1)

When i investigated, i find that the slowness is entirely caused due to slow loading of batch.js file.

I am aware of JRA-37337 and that it is claimed to be fixed in 6.3. But i am still experiencing this.

Is any of our other users still facing this issue? 

Is there any workaround? 

How can i stop this batch.js file for loading everytime?

 

Rahul

2 answers

Hey,

The batch file is also used like a cache for customizations, CSS, java scripts that must be loaded.
A test that I would do, is try to "clean" the cache of the batch to see if it will make a difference. Being that said, you need to shutdown JIRA, then go to <install-folder>/work and rename the file that is there, then start JIRA.

Check if it's loading faster.

Cheers,
WZ

Another rather bizarre reason for lagging: I was accessing JIRA through mod_proxy of apache using a source IP with no reverse DNS resolution. Somewhere in the Apache config "localhost" was mentioned, which caused Apache to do reverse lookups using a rather slow MS DNS service. Changing it to "127.0.0.1" resolved my problem.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,725 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you