We upgraded JIRA to 6.3.10 on our test instance.
And we observe that intermittently performance issue. It takes around 30-50 sec just to load the issue. (Note: This is also replicable on 6.1)
When i investigated, i find that the slowness is entirely caused due to slow loading of batch.js file.
I am aware of JRA-37337 and that it is claimed to be fixed in 6.3. But i am still experiencing this.
Is any of our other users still facing this issue?
Is there any workaround?
How can i stop this batch.js file for loading everytime?
The batch file is also used like a cache for customizations, CSS, java scripts that must be loaded.
A test that I would do, is try to "clean" the cache of the batch to see if it will make a difference. Being that said, you need to shutdown JIRA, then go to <install-folder>/work and rename the file that is there, then start JIRA.
Check if it's loading faster.
Another rather bizarre reason for lagging: I was accessing JIRA through mod_proxy of apache using a source IP with no reverse DNS resolution. Somewhere in the Apache config "localhost" was mentioned, which caused Apache to do reverse lookups using a rather slow MS DNS service. Changing it to "127.0.0.1" resolved my problem.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs