Slow jira - some calls to PermissionManager.hasPermission() take 1.5s

Hi,

Our JIRA web pages take long to respond since some days (all clicks anywhere in the UI). I enabled profiling and found out that the cause might be PermissionManager.hasPermission(). There are several of these calls fort each webpage click, the some (not all) of these calls need 1.5 seconds.

I am confident that this is the reason for long reponse times.
Does anyone know how to further drill down this? Has anyone already seen PermissionManager.hasPermission() taking 1500ms? We use ldap / Active Directory but i doubt that each click (after logon) goes through ldap (that's why i think it is not ldap).

Anyone has any idea?

(JIRA 6.3.5)

1 answer

1 votes
Boris Berenberg Community Champion Apr 07, 2015

It would depend on how your permissions are set up. If you can change any permissions to be Anyone, this will speed up those checks. If you use any workflow based permission checking, we recommend not doing that if you have a choice and sticking to project based permissions.

What is workflow based permission checking? A condition on transitions like "Only users with Resolve Issues permission can execute this transition."? How about the usage of "Current Assignee" or "Reporter" in a permission scheme? Would that also slow things down?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,803 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot