Slack notification on issue security level

Gajanan Sasane June 15, 2023

For Jira issues updates, we integrated Slack with Jira.
Now we have a project called "Development," and in this project, we have a "Role Change" issue type, with the issue security level set to the "Developer" group.
As a result, one of the users raised concern that he was not a member of the Developer group:
1] He can see the comments made in the Slack channel.
2] But he couldn't open the issue in Jira.

So, if the issue security level is applied for that issue type, that user should not be able to notify via Slack.

And, if issue security has been applied to any issue type, how can we limit Slack notifications?

Also, if someone tags that user to that issue type(Role Change) where the issue security has been set, would he be notified through Slack?

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 30, 2023

@Gajanan Sasane Per the documentation "The plugin doesn't respect Issue Security levels applied to issues. Notifications for issues with Issue Security levels applied will be sent to connected Slack channels, that might expose a sensitive information."  https://confluence.atlassian.com/slack/using-jira-applications-with-slack-966662163.html 

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 21, 2024

@Gajanan Sasane can you accept the answer to help others?

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