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Even though I added a user as Site & Org admin he is still getting below error 

 

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1 answer

1 accepted

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Answer accepted
Pramodh M Community Leader Nov 29, 2021

Hi @Ajay Bommisetty 

Add your user to the jira-admins or jira-administrators Group under User Management Options

Thanks,
Pramodh

Hi @Pramodh M ,

Thanks for your reply.

But I don't see any jira-admins or jira-administrators group under User Management.

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Pramodh M Community Leader Nov 30, 2021

Under Global Permissions, you will see the default groups for administrators where the Jira Administration UI can be accessed.

Check the group name and yourself to that group to get access to Jira Admin UI

If you are still facing the issue you can send an invite at whiletrueisinfinity@gmail.com to resolve the issue

Thanks,
Pramodh

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS

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