Show value of user properties in default view of an reported issue

Hello,

is there a way show a custom field and his value from a user (reporter) in the default view of an issue?

My goal is to show the phone number in the default view of an issues which was reported by a user. I know that the field e.g. "phone" is an extra user property which needs to be manually added to each user (we hope to find a way to import all our external users via csv or similar to our JIRA with their phone-numbers).

Maybe someone can help me. Thanks!

 

Tom

3 answers

1 vote

There's a "user property" field in the JIRA toolkit that can expose these properties.

Hi Nic, I can not find the "user property" field in the JIRA toolkit ... can you go into more details? Thanks!

0 votes

You will have to write a calculated custom field or scripted field using one of the plugins like script runner and dynamically populate the phone number based on the reporter.

Hi Jobin,

I created a scripted field and it´s visible in my issues.

Can you give me a hint how to show the phone number in this field which is a created user property with a self named key and his value?

I don´t find a documentation what can be used in this fields.

 

Thanks!

Hey there, did you manage to get anywhere with this issue - I need to do a similar thing to you and I'm struggling to find resources :(

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

24,992 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you