Show the options in a single select list based on the issue type

I have a Single Select Custom Field and it has the values, say, A,B,C,D,E,F,G.

If I select an issue type by name Task, then Single Select Custom Field should only have A, B, C options.

If I select an issue type by name Enhancement, it should show D

If I select an issue type by name User Q & A, it should show E, F, G

Other issue type selection should show only D

How do I achieve this?

 

2 answers

This widget could not be displayed.

Go to the list of custom fields in Admin -> Issues -> Custom fields.

Find your select list and hit "configure".

Add a context, giving it the options A, B and C, then tell it the context is for "Tasks"

Add another context for Enhancement with option D

Add another context for User with E, F and G

Let the default context have only D

Peter DeWitt Community Champion Sep 24, 2017

Thanks Nic, learned something new today!

This widget could not be displayed.
You may need to use some custom scripting to make this happen.  Take a look at Adaptivist's Scriptrunner.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

576 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you