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Show a custom screen when a field is edited?

We want to track the reason for the changes being made to the value in Fix Version field on an issue. I am currently working on building a listener using script runner to work in the following scenarios:

1) View Issue- When the user changes the value for Fix Version show a screen with a required custom text box field called Reason.

2) Edit Issue - When the value of field is updated and the user saves the record show an additional screen with a required custom text box field called Reason.


3 answers

Thanks for the response Kyle. I have listeners that get triggered on IssueUpdate event.

The issue where i am stuck is, how do i see a custom dialog box with a comment box. We want to capture the reason why the fix version was changed.

I don't know of a way to do that via a listener. Sorry!


Have you found a solution for this?  We also are looking for the same functionality you describe, and so far it doesn't look possible.

Thank you.

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