Show CustomField only special users (editing even fewer)

[Tobias]

I searched the Jira help for a long time and here the questions but found no answer. :(

I would like to create a new field that applies to all issues. But I want this field is only to a group of users visible in detail view. And the field should only be editable by a smaller group.

What do I have to do?

supplement: we have JiraCloud

[Alexey Matveev]

1. You remove the field from the edit screen.

2. You create a screen with the field

3. You create a transition with the screen

4. You set permission condition for the transition

Only users with the permissions, which you provide  for the transition, will be able to execute the transition and change the field on the screen.

[Tobias]

Ok, but in this case I can "only" control the edit and not (almost more importantly) who can see the result in IssueView correctly?

[Alexey Matveev]

Yes, everyone will see it in the issue detailed view screen.

[Brittany Wispell]

HI @Tobias there is no way to do this with out of the box jira. The only way I can think of on how to do this is to set editing permissions to the specific group you want to see the field screens. But that would limit who can update a ticket as well. 

Other than that you could probably use ScriptRunner for Jira and set a behaviour on that specific field. But it would also have to be at a point in an edit screen or transition screen. 

[Brittany Wispell]

If you have cloud you'll have some problems with achieving this. 

[Tobias]

I was afraid I'm pushing the boundaries with Cloud. :(

I don't know ScriptRunner yet, but it's also available for Cloud. Maybe that helps me?

[Brittany Wispell]

Yes it is available in Cloud. But since you are using Cloud it is a lot different than Server. You don't have as much access as you do on a server instance. 

[Danyal Iqbal]

You need some javascript magic. see https://community.atlassian.com/t5/Jira-questions/JavaScript-to-Hide-Show-Custom-Field/qaq-p/193998

[Tobias]

I didn't really understand that. How should I use JavaScript? Do I need a plugin like ScriptRunner? Is that even possible with Cloud?

[Nic Brough -Adaptavist-]

No, you can't do it on Cloud.  Also, even if you have some javascript or script-runner on Server, all it will do is hide a field from display, it will still appear in searches, and the html that goes to the browser of the user.

The only way to properly secure a field from users is to write an add-on (of a type that can't be installed in Cloud)