It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Should moving an issue to done in a sprint board cause the assignee field to clear?

A user has stated that upon moving a subtask to the far right column of "closed" in their sprint board, the assignee field which was once populated clears out. 

2 answers

2 accepted

0 votes
Answer accepted
Mikael Sandberg Community Leader Nov 04, 2019

It all depends on how your workflow is configured. It sounds like the workflow for your sub-tasks has a post function that clears out the assignee field.

Thank you so much for your response. It absolutely was a post function feature that was enabled.

0 votes
Answer accepted

Hi @Pamala Hogg ,

By default moving issue to Close column will not clears out Assignee filed. If it is happening then you need to check your closed transition of issue whether any post function is added to clear any field data or update any field.

Also by default below are the  post functions for closed transition and please verify whether you have any additional post functions configured for Close transition to clear any field value.Screenshot 2019-11-05 at 12.23.49 AM.pngThanks,


Thanks you so much for taking the time to add screenshots to assist. That resolved my issue!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

365 views 1 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you