Should moving an issue to done in a sprint board cause the assignee field to clear?

Pamala Hogg November 4, 2019

A user has stated that upon moving a subtask to the far right column of "closed" in their sprint board, the assignee field which was once populated clears out. 

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Avinash Bhagawati _Appfire_
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November 4, 2019

Hi @Pamala Hogg ,

By default moving issue to Close column will not clears out Assignee filed. If it is happening then you need to check your closed transition of issue whether any post function is added to clear any field data or update any field.

Also by default below are the  post functions for closed transition and please verify whether you have any additional post functions configured for Close transition to clear any field value.Screenshot 2019-11-05 at 12.23.49 AM.pngThanks,

Avinash

Pamala Hogg November 4, 2019

Thanks you so much for taking the time to add screenshots to assist. That resolved my issue!

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Mikael Sandberg
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November 4, 2019

It all depends on how your workflow is configured. It sounds like the workflow for your sub-tasks has a post function that clears out the assignee field.

Pamala Hogg November 4, 2019

Thank you so much for your response. It absolutely was a post function feature that was enabled.

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