Should a user story be reopened for enhancements?

A user story for a particular function has been implemented in production. After go live, the business has a small enhancement to the function. Should the user story be reopened for the enhancement?

2 answers

0 votes
Thomas Schlegel Community Champion Feb 20, 2017

Hi Paul,

we do not reopen closed issues when there are small enhancements. Since this is a new requirement, this should be handled in a new issue.

We just reopen an issue, if the implementation was not correct.

 

0 votes

That's a question about your processes, not one we can really answer.

Generally, assuming a pretty standard and common way of doing things, no, you'd create a new issue, but that might not be the way your organisation really wants to work.  If it were me, I'd only re-open issues that have goine into a production system if they failed, got rolled back, or switched off.  An enhancement to production is a new enhancement to my mind.  But that's just the way I'd do it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,417 views 15 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you