I have a customer project that is pulling tickets from the customer Jira project but also from a platform project. There is already a board that pulls in both Jira projects. Should I also create a Cross Project Release? I seemed to have trouble when I did that.
Yes. A release (version) is project specific in JIRA. So even if you have a release with the same name and use it in 2 different JIRA Projects, they are technically 2 different things.
Portfolio actually helps you to see/manage them as 1. That's what the CPR is intended for. So if you want to add issues from 2 different projects to the same release in Portfolio, do create a CPR for that.
Thanks for your answer. I do understand what you are saying about the release in the 2 projects.
My question is a bit different. One of my teams has a scrum board that pulls from 2 different projects. The releases are set up in both projects. I also have some scrum boards that are self-contained in one of the projects.
Is this enough? Or do I still have to create a CPR?
The first scrum board pulls in items from both Jira projects. The others are pulling from the same project.
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