Sharing jira filters

I am a admin user and I have been trying to share my favorite filters.

However, when I try and share these filters, no one else can see them.

Any ideas?

Thanks,

Richard

4 answers

1 accepted

Accepted Answer
1 vote

Check what Alex said first, but there's one thing that trips up a lot of people (the UI design seems to fail a lot of users here, not sure why, when the rest of Confluence seems to work ok)

When you go into "Edit and Share Filter", you'll see

  • the filter name
  • the "shared with" area
  • "add shares" <everyone> +Add
  • Save

The thing that seems to confuse a lot of people is that this LOOKS like the filter is shared with everyone, but they don't realise that you actually need to click "add" before the sharing is enabled (and "save" of course)

Supposing you're using jira 5.x ...

AFAIK the only permission related to this is "create shared object", and is granted to you if you are able to share the filters ...

With the other users, can you go to Issues, Manage Filters, Search and perform a search for filters owned by the first user?

Are you sharing to a group or to anyone?

Are you maybe trying to share a dashboard containing filter results? In that case, you have to share both.

Alex, Sergio and Nic,

Thanks for your help which I looked into all you suggestions.

The issue seemed to be with sharing that Nic suggested to ensure I add before sharing is enabled.

I am now sharing the filters with the rest of my team.

Thanks,

Richard

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