Your reporting guide is exactly the one I expected for training sessions, inside my company. We will use it ASAP.
My point of view :
1) "Best practices for reporting" have sense if you respect "best practices for administration". Indeed, you can get in trouble to make efficient reports if you have to deal with hundreds of customfields or statuses.
2) reporting on JIRA is linked to the power of JQL (according to me) : JQL is rich (syntax). "Am I in late this month ?" can be said "created last month and workratio>=100 and status!=closed". Writing jql is very close to human language, however, I've got 1400 European Users (FR, ES, IT) and only 5% (recent internal survey) understand the power of JQL.
3) We've got almost 300K Issues, and to preserve performance, we have a JIRA'datamart + Cognos framework on it (only for for BI requests : Important History, Aggregate results ...).
Conclusion : Full JIRA for daily/monthly reporting, specific one (datamart) for trends, history...
Thank you so much for the Guide.
Stephane from france
New installable eazyBI reports and charts plugin for JIRA is available on Atlassian Marketplace https://marketplace.atlassian.com/plugins/com.eazybi.jira.plugins.eazybi-jira
It provides similar functionality to existing eazyBI hosted service but stores everything in local database, access control is integrated with JIRA users and groups as well as it is easier to publish eazyBI reports as JIRA dashboard gadgets.
Here is my feedback about your article :
This reporting guide is really helpfull for customers which have specific reporting issues.
It recaps all the common ways to get THE reporting which can exactly suit their needs in JIRA. Complete and easy to understand : great job!
I would like to add a few more informations about PowerReport features :
You can have a look at all PowerReport features on this page : https://studio.plugins.atlassian.com/wiki/display/PWR/PowerReport
Thank you for sharing this guide to the JIRA community
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