The ability to mention groups ios not currently supported, you should cast your vote to https://jira.atlassian.com/browse/JRA-28225if you wish to see it implemented.
The "Share" feature does not support groups either, but does support emails.
We solved the problem by creating a fake system account with a Distribution List for out team as the email. But the new ability (JIRA 5?) to just free-ty[pe emails eliminates the need for a fake user.
https://confluence.atlassian.com/display/JIRA/Emailing+an+Issue
Thank you.
I voted the issue.
I'm using JIRA 6 but I thought that because the email adress is not recognized, the email won't be sent. I will give it a try now.
I hate creating face accounts but if we'll have to, that's what I'll do.
Thanks a lot!
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Hi Ayelet,
Maybe this free plugin would be a nice work around solution for your request?
https://marketplace.atlassian.com/plugins/aptis.plugins.shareYourJira
You will be able to share filter list or single issues to external users. These plugin generate a unique link, that you can share to everyone you like
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