No. Service Desk is for the tracking of requests.
You could, however, hook it up to Confluence, so you can use Confluence as a Knowledge Base, and there's nothing to stop you have pages in Confluence serve up file downloads. Still wouldn't be "private", as customers are not users you can control that way.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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