Setup - Getting "user is not associated with a trusted sql server connection"

Robert Blake September 24, 2012

During initial setup, pointing to my SQL Server, which is running on the same box as Jira. Get the error "User is not associated with a trusted SQL Server connection." Anyone have any ideas?

2 answers

0 votes
Renjith Pillai
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 25, 2012

And remember JIRA does not support Windows based authentication to SQL server. You need to have mixed mode authentication enabled in SQL server and also the user used should be an SQL user.

Point 6 on this documentation.

0 votes
Arthur Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 24, 2012

Hello Robert,

As per this article from Microsoft Knowledge Base, it sounds like that either the user that you're trying to connect to the database doesn't have the necessary privileges or its login doesn't exist. Could you please double check the security settings on the database and the necessary accesses for this user?

Cheers!

Suggest an answer

Log in or Sign up to answer