Settings, to do's before Jira upgrade - to foregone errors

Hi All,

we are upgrading our Jira next week from version 4.3.4 to 5.1. My experience is that there are some malfunctions, error after an upgrade: there are settings, plugins, etc always went wrong and we realized many weeks after the upgrade.

Have you got a checklist about Jira settings, parameters, plugins which have to be checked right after the upgarde? Maybe from your experience: a list of things which use to get wrong. You know I don't want that our users pick these errors.

Thanks in advance!


3 answers

1 accepted

I strongly recommend, that you disable the Charting Plugin before you update (if you have it installed) - it screwed up my first upgrade attempt totally. Reenabling and updating it later gave no problem.

Hi Thomas,

thank you for your hint!

Any experience from others?

what are the settings which need to be checked right after the upgrade?

0 votes
Renjith Pillai Community Champion Oct 12, 2012

Hey Rumcesz,

Do a "Upgrade Check" for plugins using the plugin manager before even deciding to upgrade. This will tell you whether you will have a plugin which does not exist for the latest version of JIRA, but is an absolute requirement for you to upgrade.

I just read about another post asking the same question, and I would like to repeat what Jobin said there. You need to perform the upgrade on a test system to really say that it will be fine.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,945 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot