Hi, im trying to set up a support platform using Jira.
im trying to link the support mail to jira but i cant connect to the exchange serer,
i have tested making the connection using my own mail account as a test base but whenever i attempt to connect using the settings page.
i just get :SocketException: SOCKS server general failure
i dont really know what im missing, does this message indicate a server relatated issue?
Hi Jasper,
Is the mail server your connecting to a company mail server?
It might be behind a firewall or a proxy server like Nic indicates.
You should check it out with your infrastructure people.
Best regards,
Peter
Usually means there is a SOCKS proxy between the two machines and it is refusing/failing to let them talk to each other.
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