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Setting up Public Access to Hosted JIRA Service Desk

Nathan Scott
Nathan Scott September 12, 2017

I have my JIRA Service Desk installed on an AWS EC2 instance. My goal is to allow our customers to access their customer portal.

http://servername:5000/Login     -- How to get to our JIRA.

http://servername:5000/servicedesk/customer/portal/2  -- Service Desk Portal

 

I've opened up a TCP port 5000 on the EC2 instance. What would I have to define in my JIRA installation to allow me to do this?

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Boris Berenberg - Atlas Authority
Boris Berenberg - Atlas Authority
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September 12, 2017

https://confluence.atlassian.com/adminjiraserver075/changing-jira-application-tcp-ports-935391759.html will allow you to change the port it runs on.

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