Setting up Jira for work management with multiple teams (Not Software)

Josey Varughese February 27, 2025

Hello Jira Community,

I am tasked with finding a solution that works for us at work. We have Jira Work Management. We have 2 teams, each with their Team-Managed project. Both teams report to the same director now. The ask is for us to create 1 project (TM or CM) that we can use to track incoming work from any other department (we have deptA and deptB). So far, so good. What I am having trouble with is figuring out which team gets which task. Currently, we have 2 TM Projects with statuses like 3d printing, fabrication, CNC, etc, that are displayed on a board. Each TM project has its own automation based on a custom field. We want a clean board that has 3 statuses (TODO, In Progress, and Done) that the reporter sees, but our teams will have a much larger view. individual members also create their own tasks so that they can keep track of what is on their plate.

  • What is the best way to organize this?
  • IT said CM Project is the way to go. What is everyone's take on it?
  • What is the best way to tackle this?
  • Can categories, labels, components, and/or some other field to sort it to the appropriate teams?

 

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