Setting an issue priority to nothing

It seems that every time I edit an issue, I have to select one of the priorities. I'd rather leave the priority blank and clear it to some issues that accidentally got a priority. Is there a way to do that?

As far as I can see, Priority is marked as optional:

but I don't have a blank option that I can select:

I don't want to hide the field as I might want to use it, but even if I hide the field, some issues already have a priority and they appear as a small icon (a green down arrow here):

2 answers

0 vote

Hi Pablo,

you could update the related Field Configuration so that you can define Priority as optional. Moreover, after doing that, you could remove priority field from the edit screen.

Hope this helps,

Fabio

Hello Fabio,

Thanks for the anwer. As far as I know it's already optional and I don't want to hide it, I want to have it in neutral mode for most issues. But even hiding it is not enough to remove the little icon in the kanban view.

I updated my question to contain this information.

0 vote

Hello Pablo,

in order to do that you could add a fake value (eg. "None") to priorities.

JIRA Administration -> Issue ->Priorities -> Add New Priority

Regards,

Fabio

I tried doing that, but an image is mandatory for all priorities and yes, I could upload a transparent PNG somewhere, but it seems like such a dirty workaround for what is otherwise such a nice tool that I wanted to know whether I was missing the right way of doing it.

There's an open issue. https://jira.atlassian.com/browse/JRA-13048

I'm sorry for that.

Fabio

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

206 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you