Set resolution on 10,000+ issues

We are moving to JIRA soon from another issue tracker. I just imported about 12,000 issues, many of them are Closed. In this custom workflow, the resolution is not set for Closed. I dont want a ton of issues showing up for the users the first time they sign in because an issue was not resolved.

Is the only way to do this to do Bulk operations (1,000 at a time)? I tried setting the jira.field.resolution.include 9 property, but it didnt seem to change anything.

Thanks for your help!

3 answers

1 accepted


This will allow you to do it without having to stop jira, or reindex.

This did it... I tested it on about 40 issues but i think this will fit the bill. Thank you!

Hi Adam,

You can try this on a test instance.

Shut down the JIRA instance and write an SQL query to update all the resolution id's on the issues.

Bhushan Nagaraj's Visual Thumbprint

You can use the bulk operator, which is based off of a custom filter. So if you want just the closed issues to bulk change, status = Closed - then perform the bulk change against the filtered results. Sounds like you may already know this option and are looking for a different solution.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 13, 2019 in Jira

Make your Atlassian Cloud products more secure: our NEW admin security guide

Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...

566 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you