Degraded performance Customers may experience intermittent errors using Community search. Our platform vendor is investigating.
I need to configure our JIRA cloud system so that notifications are sent out in email with format text.
I have set the default outgoing mail format to text for all users.
If I create an issue through sevice desk I still get an email notification that is in html.
I can't find any other useful information in the documentation.
What shall I do?
Unfortunately it is not possible to configure JIRA Service Desk emails format at this moment. However, we have an improvement request for this, you can reach it at https://jira.atlassian.com/browse/JSD-546
Please feel free to vote on it (to increase priority) and add yourself as a watcher if you want to get notified on future updates.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs