Set field based on Service Desk group in portal

Jenifer Kuntz February 24, 2015

Service Desk is set up with three different groups, within each group they have all the same issue types.

Is there a way to set a custom field based on the group they selected in the Service Desk Portal?

2 answers

0 votes
Gabriel Rosselló January 7, 2021

This was posted 5 years ago... did you find any way to solve it?

 

Thanks,

0 votes
Nathan Smith February 25, 2015

This would be a great feature to have if possible

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