It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Set default assignees to team leaders?

arbak martirosyan Dec 09, 2018
Hello,
We have multiple teams (groups) in our project, each with its responsibilities. On issue creation screen we have "team" custom field where we fill in the group.
My question is - is it possible to set multiple default assignees based on selected team? So if it's development task, default assignee is automatically set to Dev lead, if it's QA team task - to QA lead and so on...
Can it be achieved via post functions?

2 answers

0 votes
Alexey Matveev [cPrime] Community Leader Dec 09, 2018

Hello,

You would need a plugin for it.

For example, you could use the Power Scripts add-on:

https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview

You could add a SIL post function with a code like this:

if (#{team} == "Dev") {
  assignee = "devlead";
}
if (#{team} == "QA") {
  assignee = "qalead";
}

You could find more info about post function here:

https://confluence.cprime.io/display/JJUPIN/Customizing+workflows#Customizingworkflows-Writingvalidators,postfunctions,andconditions

arbak martirosyan Dec 10, 2018

Thanks Alexey. We will consider it but ideally I'm looking for some solution without (at least) paid plugins. 

0 votes
Joseph Pitt Community Leader Dec 10, 2018

If you aren't using components you can use them for the teams. Then put the team leaders in the component lead and configure JIRA to auto assign the component lead. The when the issue  is created and assigned to the component it will be assigned to the team lead

arbak martirosyan Dec 10, 2018

That's a nice workaround:) But we may use components in the future.

Joseph Pitt Community Leader Dec 10, 2018

There isn't anything out of the box to do it. If you use unsupported plugins they may disappear 

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira

Try Jira Cloud for Outlook: Organize your work without leaving your inbox

Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...

1,365 views 3 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you