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Set default assignees to team leaders?

Hello,
We have multiple teams (groups) in our project, each with its responsibilities. On issue creation screen we have "team" custom field where we fill in the group.
My question is - is it possible to set multiple default assignees based on selected team? So if it's development task, default assignee is automatically set to Dev lead, if it's QA team task - to QA lead and so on...
Can it be achieved via post functions?

2 answers

0 votes

Hello,

You would need a plugin for it.

For example, you could use the Power Scripts add-on:

https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview

You could add a SIL post function with a code like this:

if (#{team} == "Dev") {
  assignee = "devlead";
}
if (#{team} == "QA") {
  assignee = "qalead";
}

You could find more info about post function here:

https://confluence.cprime.io/display/JJUPIN/Customizing+workflows#Customizingworkflows-Writingvalidators,postfunctions,andconditions

Thanks Alexey. We will consider it but ideally I'm looking for some solution without (at least) paid plugins. 

0 votes
Joe Pitt Community Leader Dec 10, 2018

If you aren't using components you can use them for the teams. Then put the team leaders in the component lead and configure JIRA to auto assign the component lead. The when the issue  is created and assigned to the component it will be assigned to the team lead

That's a nice workaround:) But we may use components in the future.

Joe Pitt Community Leader Dec 10, 2018

There isn't anything out of the box to do it. If you use unsupported plugins they may disappear 

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