Lots of similar posts but none with a specific answer to this simple problem:
Using Automation for Jira add-on
I have 2 custom fields, Customer Name and Cust Name (which is a dropdown)
When Customer Name is changed, populate Cust Name with identical entry
in a new rule, I have
"When value changes for Customer Name"
Edit Issue fields
this does not work at all... I tried about 200 different things including Advanced and every other permutation that can be thought of...nothing..
Please advise to what simple thing I am missing.. thanks
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