Set Up Application Properties

We work with JIRA a few monts. 2 weeks ago we changed jira`s db on mysql. On day I see so window instead JIRA dashboard

jira_appl_prop.png

What should I to do that fix jira?

Log fiele has different errors

2015-10-18 01:29:31,426 atlassian-scheduler-quartz1.local_Worker-2 WARN ServiceRunner [iconcept.ictime.thread.CleanupJob] ICT Cleanup Job executing!
2015-10-18 01:29:31,426 atlassian-scheduler-quartz1.local_Worker-2 WARN ServiceRunner [iconcept.ictime.thread.CleanupJob] Started Cleanup Job with: 100
2015-10-18 01:29:31,426 atlassian-scheduler-quartz1.local_Worker-2 ERROR ServiceRunner [atlassian.scheduler.core.JobLauncher] Scheduled job with ID 'JiraPluginScheduler:de.iconcept.ictime.thread.CleanupJob' failed
org.springframework.osgi.service.importer.ServiceProxyDestroyedException: service proxy has been destroyed
at org.springframework.osgi.service.importer.support.internal.aop.ServiceDynamicInterceptor$ServiceLookUpCallback.doWithRetry(ServiceDynamicInterceptor.java:105)
at org.springframework.osgi.service.importer.support.internal.support.RetryTemplate.execute(RetryTemplate.java:83)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceDynamicInterceptor.lookupService(ServiceDynamicInterceptor.java:430)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceDynamicInterceptor.getTarget(ServiceDynamicInterceptor.java:415)
at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy5522.find(Unknown Source)
at de.iconcept.ictime.stores.DefaultSystemStore.getSystemByKey(DefaultSystemStore.java:96)
at de.iconcept.ictime.actions.admin.CleanupOnStartup.getCurrentDataBaseVersion(CleanupOnStartup.java:158)
at de.iconcept.ictime.actions.admin.CleanupOnStartup.shouldRun(CleanupOnStartup.java:65)
at de.iconcept.ictime.actions.admin.CleanupOnStartup.cleanUpTimeEntries(CleanupOnStartup.java:171)
at de.iconcept.ictime.actions.admin.CleanupOnStartup.startUpCleaningRoutine(CleanupOnStartup.java:293)
at de.iconcept.ictime.thread.CleanupJob.execute(CleanupJob.java:58)
at com.atlassian.sal.jira.scheduling.JiraPluginScheduler$JobDescriptor.runJob(JiraPluginScheduler.java:130)
at com.atlassian.sal.jira.scheduling.JiraPluginScheduler.runJob(JiraPluginScheduler.java:91)
at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:136)
at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101)
at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80)
at com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32)
at org.quartz.core.JobRunShell.run(JobRunShell.java:223)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)

2 answers

Are you sure you/other admin started JIRA from the right location? This looks a lot like a second instance to me.

1 vote
Steven Behnke Community Champion Nov 26, 2015

This would likely be best solved by the Atlassian Support that you are paying for! http://support.atlassian.com

Please ensure you are accessing the correct URL as @Jonas Andersson mentioned. This is the screen you are presented with upon the creation of a new home directory, which typically happens when you install the application initially! The database configuration file is missing, which is why you are being asked to configure a database! See Important Directories and Files – dbconfig.xml

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