Set Assignee as User Selected from People Picker

[Corey Thokle]

I'm new to JIRA Cloud and I'm hoping there is a simple answer to this simple question without the use of third-party add-ons:

1) When creating an issue, prompt a screen for the user to select a person from People Picker A (custom field).

2) Upon submission, the issue enters a state of 'New'. From there, if the user selects 'Submit for Approval', I want to set the assignee to the user they selected in the 'People Picker A' list.

How would I go about doing this? I'm not seeing the ability to use a post function to set the assignee as the user selected in the People Picker.

Thanks in advance.

[Rachel Wright]

Hi Corey,

I know you said "without a plugin" but I don't know of a way without one.  Check your Manage Add-ons page.  (Admin > Add-ons or yourjiraurl.com/plugins/servlet/upm.)

See if "Suite Utilities for JIRA" (sometimes also listed as "JIRA Suite Utilities") is already installed.  It's there in my Cloud instance however, I can't remember if I added it or it came pre-installed.   Also see if it's already there but just needs to be enabled.  

This plugin has a post function called "Copy Value From Other Field." I've never tried copying specifically from a user picker field type, but I've done it with a text field for example.  I assume it would work the same way.  Worth a try.

More on this plugin here: https://marketplace.atlassian.com/plugins/com.googlecode.jira-suite-utilities/server/overview

Hope this helps,

Rachel Wright

[Steven F Behnke]

You are correct: It's only possible via a plugin: https://confluence.atlassian.com/jirakb/jira-miscellaneous-workflow-extensions-jmwe-removal-from-jira-cloud-815262011.html

[Thomas Schlegel]

Rachel, 

we have a lot of workflows that copy user from a user picker field to the assignee field with Suite Utilities. This works like a charm :-) 

[Corey Thokle]

JIRA Support has just enabled the 'Copy Value From Other Field' & 'Update Issue Custom Field' post functions on our Cloud Account.

Back to the root problem...

If I have a custom field (user picker or text field, whichever is easier) on my Create Issue Screen, how would I take the values from that field and map it to a specfic set of approvers?  For example, if 'Value A' was selected, send to 'Approvers A', if 'Value B' was selected, send to 'Approvers B'.

Looking forward to hearing back.

[Corey Thokle]

JIRA Support has just enabled the 'Copy Value From Other Field' & 'Update Issue Custom Field' post functions on our Cloud Account.

Back to the root problem...

If I have a custom field (user picker or text field, whichever is easier) on my Create Issue Screen, how would I take the values from that field and map it to a specfic set of approvers?  For example, if 'Value A' was selected, send to 'Approvers A', if 'Value B' was selected, send to 'Approvers B'.

Looking forward to hearing back.

[Corey Thokle]

Hi Rachel,

Thanks for the prompt reply.  It appears we have the JIRA Suite Utilities under Add-on's but it shows 0 of 24 modules enabled.  Not sure if I have the ability to enable it.

See attached screenshot.

Regards,

Corey

[Steven F Behnke]

The only way to enable the very few 'server' plugins that exist in Cloud these days is via a support request. Enabling and disabling plugins is strenous for an application under load, so it doesn't surprise me that they'd do it that way.