Servicedesk approvals by group of users

Laurens Coppens Community Champion Sep 21, 2016

All,

I would like to select a list of people who can approve an issue, but only 1 approval is needed to go to the next step of the workflow.

How do you configure this?

When i use a multi user custom field then all the users in that field have to approve instead of just 1 person.

 

Regards,

Laurens

1 answer

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Laurens Coppens Community Champion Sep 21, 2016

Aha, found it.

Didn't know you had to select it on the workflow smile

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