Servicedesk approvals by group of users

Laurens Coppens
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 21, 2016

All,

I would like to select a list of people who can approve an issue, but only 1 approval is needed to go to the next step of the workflow.

How do you configure this?

When i use a multi user custom field then all the users in that field have to approve instead of just 1 person.

 

Regards,

Laurens

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Laurens Coppens
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 21, 2016

Aha, found it.

Didn't know you had to select it on the workflow smile

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