Service desk license


I have license for JIRA service desk 1.2.7, in my test instance it is 1.2.4

My test license long expired and if I try to apply dev license that I have in my test instance for service desk it says "Incompatible with product license". I do not see any option to upgrade my service desk in test instance.

How do I update my service desk in test instance to a version that is compatible with the license I have.

Please let me know.



1 answer

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Hi Abraham,

You can contact our sales team through sales at atlassian dot com

That way they can see what happened with your license.


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