I am testing JIRA Server Desk addon in JIRA cloud, and I would like to know Service Desk has any standard report that allow my customers to check all issues created (open/closed) and total billed hours reported by my support team.
We would like to use Service Desk to support our clients, and usually we sell a support pack of N hours for each client and associated SLA. With this report, the client can autonomously check all the issues and total consumed/open hours associated with the support pack purchased.
It there is no report to check this, is there any JIRA addon that offers this kind of functionality?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs