Service Desk xForm Not able to Reach Service Desk

Hello,

I just installed JIRA Service desk and Service Desk xForm and when I go to edit the X-Form Configuration I get the Service Desk not reachable. Any idea why I might be getting that error message? I followed the instructions step by step.

1 answer

Hey Xavier,

sorry for the late response, but we are still investigating this issue. Until now we can not reproduce this bug. We are waiting for a public JIRA Service Desk API to improve our Add-on.

Kind regards,

Benjamin

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