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Service Desk XSRF Security Token Missing Edited

We get XSRF Security Warnings from time to time, but we have no idea how to fix it. But if you follow the link in the message, there is no useful settings. We also tried to disable the http Basic Authentication within the proxy settings. Doesn't work. It has nothing to do with stash or with its context path settings. And last but not least we don't have enabled sticky sessions.
It seems to be a browser state problem. It was recreated by creating an issue within the customer portal, we quickly change to agents view and tried to edit this issue (attachement or formatting text). The the message from above appears.
Another guy has the opinion, that it has to do with Script Runner? But how should this be affected service desk actions? Thanks for helping!

1 answer

hello @Herr Stange , did you find the root cause of your issue and solve it ?
I have the same trouble when I edit an issue and could not find how to solved

regards

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