I've got a service desk user(free type user) who is on a domain that i'm guessing also uses Jira.
So when this user goes to our Service Desk login page and enters their email address it is redirecting them to another login page?
they enter their email. The SSO button pops up, which they click. and then the attached screen.
Q1: is this something my Jira admins can fix, or is it something the service desk users Jira team needs to fix?
Q2: is there any way to switch back to username for login?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs