Service Desk Standard Reports

Ashkhen Martirosyan February 19, 2016

Hey Guys,

I'm looking at setting up a few reports in Service Desk. The docs here https://confluence.atlassian.com/servicedeskcloud/setting-up-service-desk-reports-732528965.html say that there's a Satisfaction, Workload and SLA goals report. I don't see these when I search for them. We recently added the CSAT plugin and am wondering what we need to do to get this and other reports?

Thanks,

Ashkhen 

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 20, 2016

What version of Service Desk have you installed?

What's the "CSAT plugin"?  Marketplace search doesn't find anything.

Suggest an answer

Log in or Sign up to answer