We have recently upgrade from JIRA Server Service Desk 3.1 to 3.6.4 in a test environment to test before upgrading production.
The issue that we are seeing is that the previous permissions for SD projects are not working and if I go to a SD project that I had access to in the previous version I no longer have access to even the list of queues.
Note, that permissions are driven by LDAP connectors and that did not change. I have checked the logs and permissions with nothing appearing indicating why I can't access the queues or the config > Request Types even though I am a SD project Admin.
Any ideas/suggestions would be appreciated.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs