When accessing SERVICE DESK>PEOPLE I can only view the first 20 Agents/Customers/Collaborators - there is no option to view the next 20 and I have to manually search for usernames.
The reason I want to access this view is because we want to view the number of OPEN and CLOSED requests per Customer without doing a manual search as we don't know who all 500 Customers are.
How can I view the next 20 and more?
Unfortunately, there's no way to show more than 20 Agents/Customers/Collaborators in those screens, unless you type their names.
I took the liberty of creating a suggestion regarding this request: https://jira.atlassian.com/browse/JSD-1927
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Unfortunately there is no way to achieve that trough the UI . Based on your feedback I've raised a improvement request so we can study the possibility of implementing this on a future release:
Teams break work down in order to help simplify complex tasks. This is often done iteratively, with tasks being broken down into smaller tasks and so on until the work is accurately captured in well-...
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