When accessing SERVICE DESK>PEOPLE I can only view the first 20 Agents/Customers/Collaborators - there is no option to view the next 20 and I have to manually search for usernames.
The reason I want to access this view is because we want to view the number of OPEN and CLOSED requests per Customer without doing a manual search as we don't know who all 500 Customers are.
How can I view the next 20 and more?
Unfortunately, there's no way to show more than 20 Agents/Customers/Collaborators in those screens, unless you type their names.
I took the liberty of creating a suggestion regarding this request: https://jira.atlassian.com/browse/JSD-1927
Please add yourself as a watcher to be notified of future updates.
Unfortunately there is no way to achieve that trough the UI . Based on your feedback I've raised a improvement request so we can study the possibility of implementing this on a future release:
Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs