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Service Desk Kanban not working

Sue Marmion
Sue Marmion May 6, 2016

I have JIRA Software, Core, and Service Desk.  I have setup a filter to pull Service Desk issues to a Kanban board.  The search issues view shows filter results of 70, so the filter is working.  On the Kanban board, no issues are pulling to the board view.  When I look at the column view, there are issues counts showing for each status and all statuses have been moved to a column - however when I look at the board view there is nothing there.  help?

 

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Sue Marmion
Sue Marmion May 10, 2016

Please see attached word doc for all screen shots, thank you

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Steven F Behnke
Steven F Behnke
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May 7, 2016

please provide a screenshot. the description doesn't imply there's an issue.

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