All of a sudden, the reporting graphs for my team's Service Desk plugin are displaying strangely. We've lost all individually-coloured lines: they now all show up as blue, with only incremental dots being coloured (see attached). This makes the graphs nearly impossible to read.
The only change I've made to JIRA today is installing the Zephyr plugin, so that seems to be the likely culprit, but I can't see any reason why Zephyr would affect the content of Service Desk. It's not even the Zephyr colour scheme.
Any thoughts on why this might have happened and whether I can bring back my graph colours? It's essentially making the reporting features useless.
Hmm, not sure then, Zephyr shouldn't be modifying the colors of anything in Service Desk. If you really think that is the case, work with your admin (or do it yourself if you are the admin) to disable Zephyr for a couple of minutes outside of normal business hours to verify.
As suggested by Boris can you disable the Zephyr plugin for a while in your off business hours and check the behaviour
If the issue still exists with the Zephyr plugin disabled please raise a ticket with Atlassian support.We dont touch any part of the Service Desk functionality but still if the issue is not reproducible with Zephyr plugin disabled please let us know you Jira , Zephyr for Jira and Jira service desk version
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs